A completely new technology for storing files and data has emerged, as storing private files on a real hard disk has become a somewhat primitive method, as a new method of storage has emerged, which is via cloud storage.
This means that you can access your data or private files from
anywhere in the world, provided that you are connected to the Internet, and
this matter has solved many problems that you may have faced in the past,
such as hard disk failures or the loss of files forever.
This industry has developed greatly in recent years, and many
companies have appeared that provide cloud storage services, and many of
these services offer very powerful features to their users, but this does
not mean that there are no other bad services.
Many cloud storage services provide free plans for their
services, but in return you will dispense with some necessary features such
as protection or limited space, so we always recommend getting paid options
because they are better and safer.
One of these services that specializes in
cloud
storage is the Sync.com platform, as it is one of the best cloud storage
services on the Internet.
Therefore, we will evaluate it in terms of several main
aspects, which are features, security features, privacy, ease of use,
pricing, and technical support, so we hope that our review will be useful to
you while choosing this service.
Sync.com Features
Although the service is not rich in many features compared to other competitors, it is still considered one of the best services compared to many providers of the same service.
Sync.com provides a file versioning feature that allows users
to revert to older versions of their files if necessary, and out of the
company's generosity, old versions are not counted within the basic storage
quota.
Subscribers to paid plans can keep their old files for a full
year while subscribing to the professional plan, or for a period of 180 days
while subscribing to the basic plan, while in the free plan you will be able
to keep them for a month only.
Sync.com allows subscribers of paid plans to share files or
folders, in addition to an advanced feature to control shares by password
protection, or setting an expiration date for the link.
The basic system of the platform allows videos and photos to be
downloaded automatically from the mobile application of the service, and
this will facilitate the process of synchronization between devices.
Plus, if you sign up for a team plan, your data will still be
compliant with popular standards like PIPADA, GDPR, and HIPAA.
In our opinion, the reason for the lack of features in the
Sync Cloud
Storage service is that the service has put all its focus on important
things such as protecting and preserving data while providing strong
synchronization between multiple devices.
sync.com Security
As you would expect from a cloud service that is considered the best in its field, Sync com takes security very seriously, and comes with a host of security features that will put users who are concerned about the security of their files very comfortable.
The service offers end-to-end encryption, which means
that your files are encrypted at the local level instead of encryption at
the server level.
With this feature, no one but you can decrypt your data, not even the
company itself.
This is one of the reasons why the company prides itself on
being the best without Zero-knowloge, in addition to that, the service
encrypts data using AES-256Bit encryption, which is secured by your password
and an RSA-2048 key.
Sync com privacy
The strength of security that you get will reflect positively on your privacy. The company is based in Canada, which means that it operates under Canadian laws and regulations, and it also complies with PIPEDA data privacy legislation.
PIPEDA allows users to access and read personal data that
Sync.com maintains, and the company also requests permission from users
before collecting, using, or sharing any data with third parties.
The company's commitment to PIPEDA's texts is good news, and
this reflects on the company's efforts to preserve the privacy of its users
to the greatest possible degree.
Nevertheless, the company explicitly acknowledges that it will
not hesitate to disclose any data of its users if this is requested by the
government or by law, and it is not hidden that Canada is part of the Five
Eyes alliance, which is an alliance whose goal is to share data and
information between these countries.
Ease of use
Everything related to installing the service on your devices is easy whether you are using windows or macOS.
The interface is easy to use, and provides the best way to
upload your files to the cloud, as you will find a folder on the surface
of your device interface, which is the mediator between you and the cloud
and your private files.
The folder supports the ability to drag and drop files and
sync them to all your connected devices, based on your preferences, you
can save your files online without having to copy them on your synced
devices, which will help you save some valuable space on your device.
The desktop application has several options which allow the
users to have complete control over the file synchronization, however, the
desktop client does not have as many options as the web interface.
You will need to go to your account on the web to access and
use other additional features such as file versioning and advanced sharing
options.
The service is also available for smart devices, but you will
get simple and direct options, and you will not get many of the features
that are provided on desktop or web applications, so new users to the
platform will find it easy to use.
Sync com comes with polished and good tools, with very fast
transfer rates, since you can control the download speed or transfer data
to the cloud, and this will give a good space to the rest of the
applications while using the Internet.
Sync.com pricing
Like the rest of the services, Sync offers a range of premium plans, apart from the free plan for people who are not ready for such commitments, the company does not provide any monthly plans, and bills are paid for a full year.
- The basic plan is Sync pro solo basic, which costs $8/Mo, or $96/years, This plan will provide 2 TB storage space, unlimited transfers, and the ability to recover deleted files within a period of 180 days.
- The medium plan is sync.com solo standard, which costs $10/Mo, or $120/years, This plan will provide you with 3 TB storage space, unlimited transfers, and the ability to recover deleted files within 360 days.
- The best plan is the Sync pro solo plus plan, which costs $15 per month, or an annual cost of $180, It will provide you with 4 TB storage space, unlimited transfers, and the ability to recover deleted files within 360 days.
If you are looking for teams plans, you will be able to access three different plans.
- pro teams standard which costs $5/Mo and provides 1 TB of storage space and is paid annually
- pro teams plus which costs $10/Mo and which provides 4 TB of storage space and the number of members up to 100 members
- pro teams standard, which costs $15/Mo, which provides 10 storage space and up to 100 members.
Sync.com and Customer Support
In all services that exist on the Internet, problems are very common in any service, so you will need to ensure the reliability of the service when it comes to customer support.
Unfortunately, Sync.com's customer support is mediocre, and
the reason is that it lacks options such as live chat and phone support,
and instead provides a help center that covers everything about the
service provided by the company.
There are many detailed articles on how to use the service,
in addition to the FAQ section, where you can see short answers to some
questions asked by other users.
However, if you do not find an answer to your question or a
solution to your problem, you can contact technical support by e-mail,
which can be found on the company's website, in most cases you will
receive a response in less than one hour.
is sync.com safe to use
Sync.com is a secure and reliable cloud storage service that prioritizes user privacy and data protection.
One of the essential
features of Sync.com is its "Zero-Knowledge" policy.
This policy
means that Sync.com cannot access or decrypt users' data, even if
compelled to do so by legal authorities.
This policy is a significant
assurance that user data remains safe from prying eyes, including hackers,
spies, or unauthorized personnel.
The company also employs two-factor
authentication, which provides an extra layer of security to prevent
unauthorized access.
Sync.com is compliant with General Data
Protection Regulation (GDPR) and Canadian Personal Information Protection
and Electronic Documents Act (PIPEDA).
The company's data centers are
located in Canada, which means that user data is subject to Canadian
privacy laws, which are some of the most stringent in the world.
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