A completely new technology for storing files and data has emerged, as storing private files on a real hard disk has become a somewhat primitive method, as a new method of storage has emerged, which is via cloud storage.
This means that you can access your data or private files from anywhere in the world, provided that you are connected to the Internet, and this matter has solved many problems that you may have faced in the past, such as hard disk failures or the loss of files forever.
This industry has developed greatly in recent years, and many companies have appeared that provide cloud storage services, and many of these services offer very powerful features to their users, but this does not mean that there are no other bad services.
Many cloud storage services provide free plans for their services, but in return you will dispense with some necessary features such as protection or limited space, so we always recommend getting paid options because they are better and safer.
One of these services that specializes in cloud storage is the Sync.com platform, as it is one of the best cloud storage services on the Internet.
Therefore, we will evaluate it in terms of several main aspects, which are features, security features, privacy, ease of use, pricing, and technical support, so we hope that our review will be useful to you while choosing this service.
Sync.com Features
Although the service is not rich in many features compared to other competitors, it is still considered one of the best services compared to many providers of the same service.
Sync.com provides a file versioning feature that allows users to revert to older versions of their files if necessary, and out of the company's generosity, old versions are not counted within the basic storage quota.
Subscribers to paid plans can keep their old files for a full year while subscribing to the professional plan, or for a period of 180 days while subscribing to the basic plan, while in the free plan you will be able to keep them for a month only.
Sync.com allows subscribers of paid plans to share files or folders, in addition to an advanced feature to control shares by password protection, or setting an expiration date for the link.
The basic system of the platform allows videos and photos to be downloaded automatically from the mobile application of the service, and this will facilitate the process of synchronization between devices.
Plus, if you sign up for a team plan, your data will still be compliant with popular standards like PIPADA, GDPR, and HIPAA.
In our opinion, the reason for the lack of features in the Sync Cloud Storage service is that the service has put all its focus on important things such as protecting and preserving data while providing strong synchronization between multiple devices.
sync.com Security
As you would expect from a cloud service that is considered the best in its field, Sync com takes security very seriously, and comes with a host of security features that will put users who are concerned about the security of their files very comfortable.
The service offers end-to-end encryption, which
means that your files are encrypted at the local level instead of encryption
at the server level.
With this feature, no one but you can decrypt your data, not even the
company itself.
This is one of the reasons why the company prides itself on being the best without Zero-knowloge, in addition to that, the service encrypts data using AES-256Bit encryption, which is secured by your password and an RSA-2048 key.
Sync com privacy
The strength of security that you get will reflect positively on your privacy. The company is based in Canada, which means that it operates under Canadian laws and regulations, and it also complies with PIPEDA data privacy legislation.
PIPEDA allows users to access and read personal data that Sync.com maintains, and the company also requests permission from users before collecting, using, or sharing any data with third parties.
The company's commitment to PIPEDA's texts is good news, and this reflects on the company's efforts to preserve the privacy of its users to the greatest possible degree.
Nevertheless, the company explicitly acknowledges that it will not hesitate to disclose any data of its users if this is requested by the government or by law, and it is not hidden that Canada is part of the Five Eyes alliance, which is an alliance whose goal is to share data and information between these countries.
Ease of use
Everything related to installing the service on your devices is easy whether you are using windows or macOS.
The interface is easy to use, and provides the best way to upload your files to the cloud, as you will find a folder on the surface of your device interface, which is the mediator between you and the cloud and your private files.
The folder supports the ability to drag and drop files and sync them to all your connected devices, based on your preferences, you can save your files online without having to copy them to your synced devices, which will help you save some valuable space on your device.
The desktop application has several options which allow the users to have complete control over the file synchronization, however, the desktop client does not have as many options as the web interface.
You will need to go to your account on the web to access and use other additional features such as file versioning and advanced sharing options.
The service is also available for smart devices, but you will get simple and direct options, and you will not get many of the features that are provided on desktop or web applications, so new users to the platform will find it easy to use.
Sync com comes with polished and good tools, with very fast transfer rates, since you can control the download speed or transfer data to the cloud, and this will give a good space to the rest of the applications while using the Internet.
Sync.com pricing
Like the rest of the services, Sync offers a range of premium plans, apart from the free plan for people who are not ready for such commitments, the company does not provide any monthly plans, and bills are paid for a full year.
- The basic plan is Sync pro solo basic, which costs $8/Mo, or $96/years, This plan will provide 2 TB storage space, unlimited transfers, and the ability to recover deleted files within a period of 180 days.
- The medium plan is sync.com solo standard, which costs $10/Mo, or $120/years, This plan will provide you with 3 TB storage space, unlimited transfers, and the ability to recover deleted files within 360 days.
- The best plan is the Sync pro solo plus plan, which costs $15 per month, or an annual cost of $180, It will provide you with 4 TB storage space, unlimited transfers, and the ability to recover deleted files within 360 days.
If you are looking for teams plans, you will be able to access three different plans.
- pro teams standard, which costs $5/Mo and provides 1 TB of storage space and is paid annually
- pro teams plus which costs $10/Mo and which provides 4 TB of storage space and the number of members up to 100 members
- pro teams standard, which costs $15/Mo, which provides 10 storage space and up to 100 members.
Sync.com and Customer Support
In all services that exist on the Internet, problems are very common in any service, so you will need to ensure the reliability of the service when it comes to customer support.
Unfortunately, Sync.com's customer support is mediocre, and the reason is that it lacks options such as live chat and phone support, and instead provides a help center that covers everything about the service provided by the company.
There are many detailed articles on how to use the service, in addition to the FAQ section, where you can see short answers to some questions asked by other users.
However, if you do not find an answer to your question or a solution to your problem, you can contact technical support by e-mail, which can be found on the company's website, in most cases you will receive a response in less than one hour.
Is sync.com safe to use
Sync.com is a secure and reliable cloud storage service that prioritizes user privacy and data protection.
One of the essential features of Sync.com is its “Zero-Knowledge” policy.
This policy means that Sync.com cannot access or decrypt users' data, even if compelled to do so by legal authorities.
This policy is a significant assurance that user data remains safe from prying eyes, including hackers, spies, or unauthorized personnel.
The company also employs two-factor authentication, which provides an extra layer of security to prevent unauthorized access.
Sync.com is compliant with General Data Protection Regulation (GDPR) and Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).
The company's data centers are located in Canada, which means that user data is subject to Canadian privacy laws, which are some of the most stringent in the world.
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